Changex Review 2024

rating empty
rating full
1.9

Changex is #83 in our rankings of crypto brokers.

Changex Facts & Figures

ChangeX, previously Bitvalex, is a one-stop crypto solution. Users can buy, sell, swap and send popular digital currencies from a slick mobile platform. The firm also has a learning academy, alongside staking and lending opportunities.

Pros
  • Passive income opportunities via leveraged staking and lending with rewards boosted by up to 2x for proof-of-stake assets
  • Access to the native CHANGE token with increased APR and exclusive app features
  • Centrally-issued Mastercard debit card due to launch, compatible with decentralized tokens
  • Educational articles and online courses for beginners available in the 'Academy'
  • Store crypto securely with the brand's 100% non-custodial wallet
Cons
  • No telephone contact or live chat support for registered customers
  • ChangeX is not regulated by a trusted financial body, raising safety concerns
  • Unverified account holders are not permitted to deposit or withdraw fiat currency
Instruments Cryptos
Demo Account Yes
Min. Deposit $50
Mobile Apps iOS & Android
Payments
Min. Trade 0.001 BTC
MetaTrader 4 No
MetaTrader 5 No
cTrader No
DMA Account No
ECN Account No
Social Trading No
Copy Trading No
Islamic Account No
Cryptocurrency ChangeX customers can purchase seven cryptos with fiat currency including BTC, ETH and LTC on multi-chain networks such as Hydra and Polygon. Users can store cryptos in a non-custodial digital wallet and swap tokens cross-chain quickly.
Coins
  • BTC
  • LTC
  • ETH
  • BCH
Spreads N/A
Crypto Lending No
Crypto Mining No
Crypto Staking No
Auto Market Maker No
Risk Warning – Your Capital is at risk

Changex (formerly Bitvalex) is a one-stop mobile platform for staking, DeFi lending and fiat-to-cryptocurrency trading. While relatively new to the market, Changex shows promise in becoming a big player. This review will uncover the key features of Changex to help UK traders decide if this exchange is a good choice.

Our Take 

  • Changex offers some enticing DeFi personal banking products, including a crypto debit card and passive income opportunities 
  • The brand’s mobile app is easy to navigate, responsive and beginner-friendly 
  • The exchange is still in its infancy and does not yet match up to competitors in terms of available products and features 
  • The lack of regulation is a serious risk. Traders may want to consider a reputable crypto broker instead like FXCC or PrimeXBT

Crypto Tokens

Changex has integrated six blockchains, including Ethereum, Polygon, and Arbitrum, and more than 50 different cryptocurrencies, including popular assets like BTC, ETH, MATIC, DOGE, SHIB, USDT, USDC, and many more.

This is a reasonable range of digital currencies to meet the needs of both beginner and more experienced crypto traders. On the downside, this falls well below the hundreds available at alternatives like OKX. This means Changex isn’t the best pick if you fast access to up and coming tokens.

Crypto Products

Wallet

The Changex crypto wallet is an e-wallet that allows traders ownership of their crypto assets with DeFi functionality in a non-custodial wallet format. Here, traders can buy, hold and swap crypto easily.

Ethereum, Hydra, Arbitrum, Polygon and KCC are all supported here, with BNB, OKC and Cosmos set to be available soon.

Bank

We were intrigued by the decentralised crypto-friendly bank feature at Changex. This allows traders to enter into the digital economy with fiat accounts and a debit card, bringing together banking with the non-custodial wallet. We found this feature impressive and think it’s an enticing option for anyone looking to get into crypto trading.

Wealth

The ‘wealth’ aspect of Changex is focused on traders earning passive income through decentralised finance. We found that this involves staking your assets so that you can earn on your investment without actively trading.

Importantly, Changex allows users to maintain full access to their coins while the asset is staked, which we thought was a decent advantage.

Funding Methods

Although it’s a DeFi wallet, Changex also uses bank accounts and crypto debit cards. This means users can access both crypto and fiat in the same application and can buy and sell their digital assets within that app without transferring.

That also means you can set up payments to enter your wallet, including your salary, and pay for things with your Changex debit card that is attached to the account. Passive earning can take place while this is happening via staking, leveraged staking, lending and saving.

Changex advertises that by doing this, you can earn a 45% annual return on your money.

CHANGE

CHANGE is the native token of the Changex app (rebranded from Bitvalex) and it is multi-chain and deflationary. Currently, CHANGE is available on the Ethereum and Hydra networks.

The CHANGE token can be purchased within the Changex app and runs on the Hydra decentralised exchange or the MEXC centralised exchange.

We were pleased to find that when buying tokens on the Changex app, tokens belong to the trader at all times.

Hydra

Hydra is Changex’s staking mechanism, built to keep staking decentralised and accessible. This means users do not need a staking computer, or even a steady internet connection to use it. We view this as an interesting way to earn in comparison to traditional trading methods.

How To Buy CHANGE

CHANGE can be purchased through one-sided swaps. This means that if you had BTC, for example, and wanted CHANGE, you could swap them on the Hydra network.

Here is how I did it:

  1. Select your BTC wallet in Changex
  2. Click on the blue ‘Swap’ button located at the bottom of the screen
  3. Enter the desired amount of BTC you wish to swap in the ‘You send’ field
  4. Observe the rate, slippage, and estimated network and service fees provided in the ‘You get’ section
  5. If this is your first time swapping with Changex, you will need to approve the transaction by tapping the ‘Approve’ button
  6. Once your initial swap transaction is approved, click on the newly-displayed ‘Swap’ button to convert your BTC to CHANGE, without any further steps required

Crypto Swap process at Changex

Our experts found that this is the most straightforward way to purchase CHANGE tokens. However note that once you carry out this swap, you cannot swap it back to its original currency.

For one-sided swaps, there is a minimum of $50 and a maximum of $5000 on a single transaction and there is no daily limit.

Fees

Changex (formerly Bitvalex) advertises no hidden fees, which we confirmed during our review of the platform.

However, when you buy or sell cryptocurrencies on an exchange, you are likely to incur transaction fees. These fees can vary depending on the exchange you use and the specific type of transaction you perform.

Regulation

Changex (formerly Bitvalex) is a registered company, operated by Olympus Capital JSC with registration number 206820199.

However, Changex is not officially regulated because funds are dealt with on the blockchain and aren’t stored in centralised locations. This means traders will not have access to the same safety procedures offered by regulated brokers.

As such, we always urge caution to traders considering unregulated exchanges. Instead, it might be worth considering an established broker that offers crypto derivatives, such as FXCC.

Mobile App

The platform for Changex is a proprietary mobile app, available to download on the App Store and Google Play. It is a hybrid personal finance app which aims to provide a one-stop shop for investing and earning crypto.

Through the platform you can use the non-custodial wallet and utilise the bank account option, giving investors both centralised and decentralised elements simultaneously.

Overall, we found the app user-friendly, highly functional, and responsive. It is easy to navigate and has well-organised features which we think would suit beginners as well as experienced investors.

Changex crypto app

Leverage

Changex does offer leverage, specifically leveraged staking – something not commonly found at other exchanges. Leveraged staking is a means of earning passive income on Changex and can increase staking awards by a factor of 1.2-2x.

Leveraged staking essentially creates a margin position for your base asset and uses it as collateral to buy stablecoins (a cryptocurrency with a pegged value). This is then used to buy more of the base asset which is then put in a leveraged pool.

Unlike staking in other kinds of trading, DeFi staking is considered a more secure form of investment, though traders should be aware that they are still exposed to significant risk.

How To Stake In CHANGE

Below is an outline of how to stake in CHANGE, which I found a fairly seamless process:

  1. Buy BTC, ETH, USDC, or USDT in the app using your bank card
  2. Swap the purchased cryptocurrency for CHANGE
  3. Click on your CHANGE wallet
  4. Select the Stake option
  5. Follow the provided instructions to finalise the transaction

You need to have some Hydra to stake CHANGE on the Hydra chain. Alternatively, you need to have Ethereum so you can pay transaction fees on the network.

Demo Account

We were disappointed to find that there is no demo account at Changex. Whilst this is quite common at crypto exchanges, it’s still a shame that prospective clients cannot test out the platform before depositing their funds.

Bonus Schemes

At the time of writing in 2023, there are no bonus deals available at Changex.

Extra Tools & Features

The most notable additional feature available is the Changex crypto debit card, which is a payment card that is linked to your crypto wallet and Euro bank account. You can use it to make purchases anywhere that accepts cards, just like a regular bank card.

However, you can also use it to spend your crypto, which we found just as easy. We liked that you can easily choose which currency to spend using the app with a single tap of a button.

Changex also offers an average blog section, with market insights, news and guides. The articles appear to be added every month, which we think could be improved to compete with other brands. The content could also be more engaging and comprehensive to match rival crypto brokers.

Changex blog articles

As Changex is still in its early stages of development, it will be interesting to see what additional products and services will be made available in the future.

Customer Service

We were pleased to see that Changex provides 24/7 customer support via Telegram. You can also email customer support at inquiries@changex.io.

Having 24/7 customer service is key for crypto firms due to the global nature and time-sensitive characteristics of the cryptocurrency market.

With that said, we hope the brand introduces some more convenient methods of contact in the future, such as a live chat feature. This is offered by many alternatives, including PrimeXBT, and serves beginners well.

Company Details & History

Changex (rebranded from Bitvalex) was founded in 2022 and has its headquarters in Sofia, Bulgaria. It is available worldwide except in the US and is in the process of extending more of its services across the globe.

Their vision is to make crypto more accessible to the wider population by creating an app that is easy to use but is as powerful as other crypto solutions on the market.

Security

Changex offers a non-custodial DeFi wallet. This means that the trader is the only person who can access the wallet and the funds inside it, removing the need for typical security measures.

Changex also cannot access the personal information that is associated with your wallet. The only time they collect data on customers is during Know Your Customer checks.

With that said, the lack of regulatory oversight (as with many crypto exchanges) is still a concern. Scams are rife in the crypto industry, so it’s important to remain vigilant when depositing your money at any exchange.

Trading Hours

Cryptocurrency trading operates 24 hours a day, seven days a week, unlike traditional financial markets. The crypto market is decentralized, meaning it is not tied to any particular location or exchange. As a result, cryptocurrencies can be bought, sold, and traded at any time, including weekends and holidays.

Should You Invest In Crypto With Changex?

Overall, Changex (formerly Bitvalex) is a new platform which has not fully matured yet, which is where many of its shortcomings arise, such as regulation and transparent information. The exchange has ambitious growth plans for the future, so it might be worth keeping an eye on.

However until then, we recommend considering more established crypto brokers like FXCC and PrimeXBT. These have longer track records and more attractive crypto trading conditions. 

FAQ

Is Changex Legit?

Changex is a registered company in Bulgaria, operated by Olympus Capital JSC with registration number 206820199. However, it is not officially regulated as cryptocurrency transactions are conducted on the blockchain and funds are not stored in centralised locations. Still, unregulated crypto firms do pose a serious safety risk.

Is Changex A Good Exchange?

Changex offers an enticing service, with access to 6 blockchains and 50 tokens including Bitcoin, plus opportunities to earn passive income. With that said, the company is still in its infancy and lacks many of the tools and features that more established exchanges offer, such as NFTs, mining or crypto futures trading.

Is Changex A Trustworthy Exchange?

Due to the unregulated nature of crypto exchanges, we cannot give Changex a high trust score, as clients’ funds are not adequately protected. With that said, Changex is a non-custodial wallet, which means clients have control over their wallets, with no intervention or access from the exchange.

Is Changex Good For Crypto Beginners?

Changex aims to provide a simple mobile-friendly user experience for new crypto investors looking to store and earn crypto on their phones. As such, our review found that Changex’s platform is more beginner-friendly than some other exchanges.

With that said, established crypto brokers offer more in-depth education for new crypto investors, with a wider range of tools and training materials.

Does Changex Offer Reliable Customer Support?

We were moderately pleased with Changex’s 24/7 customer support via Telegram or email, in line with the crypto market. With that said, it would be nice to see some faster and more accessible options, such as a live chat service.

Article Sources

Changex Website

Compare Changex with Other Brokers

These brokers are the most similar to Changex:

  1. Interactive Brokers - Interactive Brokers (IBKR) is a premier brokerage for experienced traders, providing access to 150 markets in 33 countries, along with a suite of comprehensive investment services. With over 40 years of experience, this Nasdaq-listed firm adheres to stringent regulations by the SEC, FCA, CIRO, and SFC, amongst others, and is one of the most trusted brokers for trading around the globe.
  2. FP Markets - FP Markets is an ASIC- and CySEC-regulated broker that offers forex and CFD trading on a broad range of assets through the MT4, MT5 and IRESS platforms. With trading available through standard and raw spread accounts on thousands of international stocks, forex, indices, commodities, cryptocurrencies, bonds and ETFs, this broker has some of the most comprehensive market coverage available. FP Markets also offers a full range of additional features, including educational resources and access to powerful software such as Autochartist.
  3. Swissquote - Swissquote is a Switzerland-based bank and broker that offers online trading and investing. The company has a high safety score and is listed on the Swiss stock exchange. The firm offers a huge range of products, from stocks, ETFs, bonds and futures to 400+ forex and CFD assets. Hundreds of thousands of traders have opened an account with the multi-regulated brokerage. Clients can get started in three easy steps while 24/7 customer support is available to assist new users.

Changex Feature Comparison

Changex Compared With Similar Brokers
Changex Interactive Brokers FP Markets Swissquote
Rating 1.9 4.3 4 4
Markets Crypto Forex, Stocks, Commodities, Crypto Forex, Stocks, Commodities, Crypto Forex, Stocks, Commodities
Minimum Deposit $50 $0 $100 $1000
Minimum Trade 0.001 BTC $100 0.01 Lots 0.01 Lots
Demo Account Yes Yes Yes Yes
Regulators - FCA, SEC, FINRA, CBI, CIRO, SFC, MAS, MNB ASIC, CySEC, ESMA FCA, FINMA, DFSA, SFC
Bonus - - - -
Education No Yes Yes No
Platforms - - MT4, MT5, cTrader MT4, MT5
Leverage - 1:50 1:30 (UK), 1:500 (Global) 1:30
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Review Changex
Review
Interactive Brokers
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FP Markets
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Swissquote
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Trading Instruments Comparison

Comparison of Changex Trading Instruments
Changex Interactive Brokers FP Markets Swissquote
CFD No Yes Yes Yes
Forex No Yes Yes Yes
Stocks No Yes Yes Yes
Crypto Yes Yes Yes No
Commodities No Yes Yes Yes
Oil No No Yes Yes
Gold No Yes Yes Yes
Copper No No Yes No
Silver No No Yes Yes
Corn No No Yes No
Futures No Yes Yes Yes
Options No Yes No Yes
ETFs No Yes Yes Yes
Bonds No Yes Yes Yes
Warrants No Yes No No
Spreadbetting No No No No
Volatility Index No No Yes No

Changex vs Other Brokers

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ChangeX, previously Bitvalex, is a one-stop crypto solution. Users can buy, sell, swap and send popular digital currencies from a slick mobile platform. The firm also has a learning academy, alongside staking and lending opportunities.